You can contact the Complaints and Appeals Board by post or by e-mail. The Board’s postal address is:

Complaints and Appeals Board
Attn. of the Secretariat
Antwoordnummer 1800
6800 VR Arnhem
The Netherlands

Contacting the C&AB by e-mail
To contact the C&AB by e-mail, write to

To submit a complaint or an appeal, you need to follow the procedure described under Complaint procedure and Appeals procedure.